We firmly believe in our product and we try to constantly improve it, however, we understand that it cannot perfectly work for everyone, all of the time. That's why we provide a complete refund within 30 days from your original purchase. All we ask is that you share the reasons for the refund with us, so we can improve Ohanah in the future.
Conditions of the refund process:
- We will process your refund as soon as we’re able to. In cases of technical issues, we might ask you for the opportunity to resolve the problem first.
- The refund request must be made within 30 days starting from the purchase date. After 30 days no refunds can be processed.
To submit a refund request, please open a support ticket.